iCore is committed to maintaining a positive relationship with clients, offering comprehensive, U.S. based customer support, adequate training documentation, and products and services that have become synonymous with reliability. Our unique Voice over Private Internet (VoIP) has revolutionized Voice over Internet Protocol (VoIP), giving companies and individual’s access to internet telecommunications and data transference services that are second to none in cost effectiveness, security, and performance.
While it has become all too common to find complaints about VoIP services that offer poor call quality and shoddy customer service, there are very few iCore network complaints online, primarily because we’ve made a concerted effort to do things differently. This is not to say that our services are absolutely perfect. In fact, we know that any of our shortcomings brought to our attention by clients today, will ultimately cause us to improve our services tomorrow, which is why we welcome customer surveys and constructive criticism 24 hours a day. Although we strive to provide informative, user-friendly phone and email support, we know that many of our clients are very technically proficient themselves, which is why we’ve included a useful knowledge base on our web site.
To say our outstanding support is the sole reason for the lack of iCore network complaints would not be entirely accurate, as the quality and features of our services themselves are what truly keep clients happy. It’s hard to complain when you have access to advanced features and superior call quality without the upfront costs of a traditional PBX system. http://icorenetworks.blogspot.com/